gf99 Terms & Conditions
Please read these terms carefully before using the gf99 platform — they form the legal basis of the agreement between you and us.
1 Introduction & Scope
These Terms and Conditions ("Terms") apply to the gf99 platform and all services operated under it. By visiting the gf99 website or using any of its services, you are considered to have automatically accepted these Terms. If you do not agree with any part of these Terms, please do not use the platform.
gf99 is an online entertainment platform offering sports betting, live casino, slots, and other gaming services. We provide our services entirely in English for users in Bangladesh.
2 Account Eligibility
Age Requirement
To open an account on gf99 and use any of its services, the user must be 21 years of age or older. Please note:
- You must provide your correct date of birth at the time of registration.
- Proof of identity may be requested to verify your age.
- Any account found to belong to a minor will be closed immediately.
- Funds deposited into a minor's account may be forfeited.
Residency Eligibility
gf99 only provides services to individuals who reside in a region where online gaming is not legally prohibited. It is the user's responsibility to:
- Stay informed about the laws of your own country or region.
- Confirm your legal standing before using the service.
- Take full responsibility for any breach of applicable laws.
3 Account Registration & Security
To open a valid account on gf99, the user must provide accurate and complete information. Each person may operate only one account. Opening multiple accounts is strictly prohibited.
3.1 Account Information Responsibility
It is your responsibility to keep your account login details — username and password — completely confidential. Do not share this information with any third party. You are personally responsible for all activity carried out from your account.
3.2 Identity Verification (KYC)
gf99 may at any time request the necessary documents for identity verification, such as a national identity card, passport, or other government-issued ID. gf99 reserves the right to suspend the withdrawal process until verification is complete.
4 Financial Transactions & Payment Policy
All financial transactions on gf99 are processed in Bangladeshi Taka (BDT / ৳). The following payment methods are supported: bKash, Nagad, Rocket, Upay, and bank transfer.
Deposit Policy
- The minimum deposit amount is ৳500.
- Deposits must be made only from a payment method registered in your own name.
- Depositing through a third party or using someone else's account is prohibited.
- Once a deposit is successful, funds are credited to your account immediately.
- In the event of any technical issue, please contact the gf99 support team.
Withdrawal Policy
- The minimum withdrawal amount is ৳500.
- Withdrawals are generally processed within 30 minutes to 3 hours.
- Withdrawals are sent back only via the method used for the original deposit.
- Withdrawals may be on hold if identity verification has not been completed.
- Withdrawals are not available if bonus wagering requirements have not been met.
4.1 Anti-Money Laundering
gf99 strictly complies with all applicable anti-money laundering regulations. gf99 reserves the right to temporarily suspend a customer's account and report information to the relevant authorities in the case of suspicious transactions.
5 Bonus & Promotion Policy
gf99 offers new users a 100% bonus on their first deposit, up to a maximum of ৳20,000. By accepting the bonus, the following terms apply:
Welcome Bonus
- 100% bonus on your first deposit.
- Maximum bonus of ৳20,000.
- Example: ৳1,000 deposit → ৳1,000 bonus → total ৳2,000.
- Each user is eligible for this bonus once only.
Wagering Requirements
- A 10x wagering requirement applies to the bonus amount.
- Example: ৳1,000 bonus × 10 = ৳10,000 must be wagered.
- Wagering is calculated on the bonus amount only.
- Winnings from the bonus cannot be withdrawn until the requirements are met.
Bonus Abuse
- Claiming bonuses through multiple accounts is prohibited.
- If evidence of bonus manipulation is found, the account will be closed.
- gf99 reserves the right to modify or cancel any bonus at any time.
- Any changes to bonus terms will be announced on the website.
6 VIP Program & Cashback Policy
gf99 has three VIP tiers for regular players. Weekly cashback benefits apply at each tier. The criteria for advancing to a higher tier are set by gf99 and may change at any time.
Bronze Tier
Up to 0.4% weekly cashback. The entry-level tier for new and regular players.
Silver Tier
Up to 0.8% weekly cashback. For consistently active players.
Gold Tier
Up to 1.2% weekly cashback. The premium tier with the highest benefits.
Cashback is automatically credited to your account at a set time each week. In the event of any cashback dispute, gf99's decision will be considered final.
7 Gaming Rules
7.1 Fair Play Policy
gf99 is committed to ensuring fair play as a safe and reliable platform. All games use SSL encryption and verified random number generators (RNG). Game outcomes are entirely neutral and computer-controlled.
7.2 Prohibited Activities
The following activities are strictly prohibited on the gf99 platform:
- Any form of cheating, software hacking, or use of bots.
- Exploiting any technical flaw in the gaming system.
- Illegal collusion with other players.
- Any attempt to influence the outcome of a game.
- Exploiting the system using multiple accounts.
- Using copyrighted elements of the platform without permission.
7.3 Technical Issues
If a connection is lost mid-game due to a technical fault, the game outcome will be determined based on the last recorded state saved on the gf99 server. In such cases, gf99's decision is final.
8 Responsible Gaming Commitment
gf99 places the highest priority on responsible gaming. We believe entertainment should be enjoyable and should never be a source of financial or emotional stress. gf99 provides users with the following tools:
Self-Protection Tools
- Option to set deposit limits.
- Session time limits.
- Temporary or permanent self-exclusion.
- Break facility ("cooling-off" period).
Support & Guidance
If you feel that gambling is having a negative impact on your life or someone close to you, please seek help. Our support team is available 24/7 via live chat and email. For more details, please visit our Responsible Gaming page.
9 Intellectual Property Rights
All content published on the gf99 website — text, images, logos, software, designs, and other elements — is reserved as the intellectual property of gf99. No part of this content may be republished, distributed, or used for commercial purposes without prior written permission.
All game content belonging to game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, NetEnt, Ezugi, etc.) is subject to their own respective intellectual property rights.
10 Disclaimer & Limitations
gf99 accepts no liability for the following:
- Loss of a game session due to internet disconnection or device failure.
- Delays or errors from third-party payment gateways.
- Any loss arising from account information being leaked through the user's own negligence.
- Unforeseen technical faults or server downtime.
- Service suspension or modification due to legal obligations.
gf99 always makes every effort to maintain a safe and reliable environment. However, if an unavoidable situation causes a service disruption, gf99 will work to resolve it as quickly as possible.
11 Account Closure & Termination
In the following circumstances, gf99 may temporarily or permanently close an account without prior notice:
Reasons for Closure
- Violation of any provision of these Terms.
- Fraudulent or suspicious activity.
- Operating an account belonging to a minor.
- Providing false information or concealing identity.
- Operating multiple accounts.
- Abusing the bonus system.
Funds After Account Closure
If an account is closed due to a rule violation, gf99 will consider returning any legitimately deposited funds following an investigation. In cases of fraud or breach of terms, all bonuses and associated winnings may be forfeited.
If you wish to close your account yourself, please contact the gf99 support team. In the case of voluntary closure, all legitimate funds will be returned.
12 Dispute Resolution
In the event of any dispute or complaint, please contact our customer service team first. gf99 works to resolve all disputes fairly and promptly. Ways to contact us:
Support Channels
- 24/7 Live Chat — available directly on the website.
- Email: [email protected]
- Support is available in both Bengali and English.
After receiving a complaint, gf99 will verify the matter and try to resolve it as quickly as possible. For complex issues, additional time may be needed and further information or documents may be requested.
13 Terms & Conditions Changes
gf99 reserves the right to modify these terms and conditions, in part or in full, at any time. Updated terms and conditions will take effect as soon as they are published on the website. Continued use of the platform after any changes will indicate that you have accepted the new terms and conditions.
For significant changes, registered users will be notified by email where possible. However, it is your responsibility to visit this page regularly to stay updated on the latest terms and conditions.